Contact InternetSpeedGeo

Use the addresses below for support, factual corrections and privacy questions. Include only the information needed to explain your request; there is no guaranteed response time.

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Support and project questions

Email hello@internetspeedgeo.com. For a failed test, include the page URL, date and approximate time, device, browser version and exact error. State whether you were on Wi-Fi, Ethernet or mobile data and whether a VPN was active. A screenshot is useful if it omits personal details.

Request a correction

Send the page address, language, statement you believe is wrong, suggested correction and an official source if available to hello@internetspeedgeo.com. For a provider-label problem, include the country and displayed provider name. InternetSpeedGeo cannot change an internet provider’s billing or repair its network.

Privacy and stored results

Email privacy@internetspeedgeo.com for questions about processing, consent or a stored contribution. A result date and ID, if available, can help locate a record. Clearing Reports only removes local history. Do not send passwords, full payment information or identification documents unless specifically needed through an appropriate process.

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